Stakeholder analysis

Tools for stakeholder analysis

Many (computer) tools exist, aimed at involving stakeholders in the decision-making process. A rough distinction can be made between qualitative and quantitative tools. Quantitative tools include Multi-Criteria Analysis (MCA) tools, which allow stakeholders to assign weights to certain variables and indicators. These tools are designed for well-defined, structured problems. However, in practice stakeholder consensus on the problem structure is usually lacking. Then, how to determine an appropriate set of variables and indicators? At this point, qualitative tools can be helpful.

The Quasta tool

Aim of this article is to explore the practical opportunities for the new so-called Quasta approach. The Quasta approach uses a qualitative tool in order to structure complex problems in a group setting. The tool is based on a combination of Cognitive Mapping and Qualitative Probabilistic Networks. For more technical information see the full paper. This paper discusses Quasta as an interactive problem structuring tool, that can be used to involve stakeholders in Integrated Coastal Zone Management. The Quasta tool comprehends a new type of computer system which is quite simple and flexible as well. Quasta allows scenario exploration with simple cause-and-effect diagrams.

Figure 1. An example Cognitive Map. Regular arrows represent positive inluences, an arrow with a circle on its tip represents a negative influence.

. In Figure 1 a simple Cognitive Map is shown, which captures some of the issues which are typical for the densely populated catchment areas in the Netherlands. Climate change may result in sea level rise and extreme rainfall. Both may lead to high peak water levels in rivers, which may harm the safety in the catchment areas (because of risk of flooding). To prevent this, the government may propose some commissioned areas which, in case of high water levels, are designated to flood. This may reduce the peak levels of the rivers and may therefore improve the safety of the catchment area as a whole. However, this measure would imply that inhabitants of these areas should move out; the spatial pressure, which is already very high in the Netherlands, would increase. Quasta allows such scenario analyses; directions can be given for the concepts in the diagrams (for instance: more safety in the catchment areas), and then Quasta explores scenarios which are consistent with these directions. By asking stakeholders for concepts, relationships and directions of change, Quasta can be used as a deliberation tool.

Testing Quasta

The tool is tested in two workshops in which various coastal management issues were discussed. The first workshop took place in September 2006 in Concepción, Chile. The symposium was organised by the CENSOR INCO-project ('Climate variability and El Niño Southern Oscillation: Implications for Natural Coastal Resources and Management') in combination with the Pasarelas project, which is about 'Interface Tools for Multi-stakeholder Knowledge Partnerships for the Sustainable Management of Marine Resources and Coastal Zones'. In the workshop 11 persons participated, from various backgrounds (scientists, executives from governmental departments in Peru and Chile, people from local fishing communities, etc.). The language was Spanish and the topic of discussion was restricted management areas for fisheries. The second workshop was part of the project 'Sustainable living in the Dutch coastal zone', which was an exploratory project about the Dutch coastal zone in 2080. Eight persons participated in this workshop, which was held in October 2006, in Delft, The Netherlands. The group of participants included researchers, consultants and policymakers. The language was Dutch and the topic of discussion was living in the Dutch coastal zone in 2080. This scenario was discussed with respect to the themes 'land use', 'economy', 'safety', 'energy', 'technology & innovation' and 'institutional aspects'.

Conclusions

Evaluations of these workshops show that (1) this system helps stakeholders to make them aware of causal relationships, (2) it is useful for a qualitative exploration of scenarios, (3) it identifies the quantitative knowledge gaps of the problem being discussed and (4) the treshold for non-technicians to use this tool is quite low. As such, these first results seem promising. In order to make Quasta most useful, it is recommended to do further research on the methodology and last but not least to have more practical applications.

The main author of this article is {{{AuthorFullName}}} Please note that others may also have edited the contents of this article. Citation: {{{AuthorFullName}}} (2007): Stakeholder analysis. Available from http://www.coastalwiki.org/wiki/Stakeholder_analysis [accessed on 21-11-2024] For other articles by this author see [[:Category:Articles by {{{AuthorFullName}}}]] For an overview of contributions by this author see Special:Contributions/van Kouwen, Frank

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